Agama: Technology Key to Building Investor Trust in Nigeria’s Capital Market

By Oluwakemi Kindness

Director General of the Securities and Exchange Commission (SEC), Dr. Emomotimi Agama, has reaffirmed the Commission’s commitment to using technology as a tool to rebuild investor confidence and position Nigeria’s capital market for global competitiveness.

According to a statement on Sunday by the commission, the SEC boss stated this in Abuja during the 2025 Customer Service Week themed Building the Market of the Future, One Interaction at a Time,”.

Agama said SEC is prioritizing digital transformation to enhance transparency, efficiency, and accessibility across market operations.

He cited ongoing initiatives such as the digitization of regulatory processes, deployment of new online service portals, and use of digital platforms to engage stakeholders, describing them as critical to simplifying investor interactions and improving service delivery.

“Technology is only an enabler,” Agama said. “The heart of excellent service is the human connection, the ability to listen, understand, and provide solutions that make every stakeholder feel valued.”

The SEC boss pledged continued investment in digital infrastructure, staff capacity building, and customer support tools to ensure frontline officers can deliver seamless, high-quality service.

Describing customer-facing staff as the “true heroes of the market,” he said their professionalism and empathy directly shape investor perception and trust in the capital market.

Agama emphasized that the Commission’s long-term vision is to build a deep, vibrant, and technology-driven market anchored on efficiency, trust, and innovation.

“Let every day be Customer Service Day at the SEC,” he said. “We will continue building this market of the future, one successful interaction, one resolved complaint, and one satisfied stakeholder at a time.”