FCCPC Backs CBN’s 48-Hour Refund Policy for Failed ATM Transactions

By Oluwakemi Kindness The Federal Competition and Consumer Protection Commission (FCCPC) has commended the Central Bank of Nigeria (CBN) for proposing new guidelines that would compel banks to refund customers within 48 hours for failed Automated Teller Machine (ATM) transactions. The draft regulation, contained in the CBN’s Exposure Guidelines on the Operations of Automated Teller […]